19-06-2023 12:46 PM
I have agreed a deal with EE to change to fibre broad band and today I received the EE Smart Router that will enable that to happen. I am currently using an EE Bright Box router and have made a copy of all the IP and MAC addresses that currently have access to the network. My question is : do I remove the BrightBox router and install the Smart Router immediately, even though the date of changeover has been set for 3 days hence or do I have to wait until the fibre broad band is actually up and runnibg before I change to the new router ?
I have read through the user guide and that part of the installation is not explained. Sincere thanks and appreciation for any help that be given. Regards - David.
Solved! See the answer below or view the solution in context.
20-06-2023 12:56 PM
Sir, you are a STAR. 👍 I hadn't put the http:// in front of the IP address. And the icon is exactly the same one that I had for my old EE Bright Box router.
A very genuine thank you. Kind regards - David.
19-06-2023 03:48 PM
@scooby73466 : Do you have the BrightBox 1 (horizontal) or 2 (vertical)?
You should be able put the Smart Router in now. It will work on what you have now, presumably Standard ADSL BB, & Fibre BB and will auto connect.
19-06-2023 08:27 PM
Thank you very much for your reply. Judging by the look of my old Bright Box I think it is the horizontal version. I have installed the EE Smart Router and I am getting on reasonably well. I opened up my Windows desktop and answered a question and I found that I could access the Internet and when I logged on to the router I could see that, presumably because it has a LAN connection to the router, that it was connected with it's correct name.
I have also been able to connect 2 iPads by going into the respective iPad settings and inputting the router password. I do have a query at the moment though. In the list of items connected to the router there is an item with an IP and MAC address that is nothing like anything that I had connected to the old router (I took a screen shot of all the items that could be connected to it). Anyway, thanks again, I obviously have more work to do.
19-06-2023 09:56 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.
The Smart Router will issue its own internal IPs which will not necessarily have any relationship with those issued by the Brightbox. You can change them manually & mark as "Always use this IP".
What is the name, IP & 1st 6 digits of the MAC of the mysterious item?
19-06-2023 11:11 PM
Thank you again for your help. I have actually sorted out the mysterious item. It was my iPhone !! I do have a couple of other things which are annoying rather than serious. 1. I don't see a "Log Off" option anywhere when using the new router in the same way that I could with the old Bright Box router and when I leave I would prefer to log off. 2. I also managed to find a way of putting an icon on my desktop that would take me straight to the Bright Box. I know I only found that by Googling it but can't figure out how to do it now for this new router. I know that it is only the IP address for the router but can't figure out how to link it to a clickable icon. I also find the user guide very poor. I have searched YouTube & Google for a better version but to no avail.
Thanks again for your help. I do appreciate it very much. Kind regards - David.
19-06-2023 11:22 PM - edited 19-06-2023 11:27 PM
19-06-2023 11:43 PM
Thank you again. You are being very helpful. I wondered if the Smart Router logged off after a certain time but couldn't find any settings. Yes, I realise that I just need a desktop shortcut to that IP address but can't remember how I did it last time. I'll spend some time tomorrow and get it sorted. It just saves time when wanting to log on and in any case, at my age and with my awful memory it means that I don't have to keep going and looking for the address every time that I want to log on to the router.
Thanks again - you are being very helpful. Kind regards - David.
20-06-2023 02:04 AM
20-06-2023 06:50 AM
@scooby73466 wrote:Yes, I realise that I just need a desktop shortcut to that IP address but can't remember how I did it last time.
What web browser are you using David?
20-06-2023 09:22 AM - edited 20-06-2023 09:24 AM
I'm sorry but I wasn't able to follow your instructions. I created a new folder on the desktop and tried to name it as the IP address of the router but that isn't allowed because IP addresses contain certain characters. But thank you for continuously trying to help me. Regards - David.