Modem has Flashing Red Light - Meaning?

[Ilstupendo]

Can't find out why flashing red light - suggestions welcome!

[Chris_B]

@Ilstupendo  it’s flashing red because it’s not connected to the Internet try turning off for 30 seconds and then restarting it

[Ilstupendo]

OK But I AM Connected!
Confusing...


Ian Hannaford


*"Facts do not cease to exist because they are ignored"* Aldous Huxley

*“If you make customers unhappy in the physical World, they may each tell 6
friends.*

*If you make customers unhappy on the internet, they can each tell 6,000
friends” Jeff Bezos, Amazon*

*"In a time of universal deceit, telling the truth is a revolutionary act"
~ George Orwell*

[Mustrum]

@Ilstupendo   what type of broadband do you have?

If Full Fibre are the lights on the ONT on?

If via your phone line, is that working?

have you reported a fault to the Broadband Care Team?

Contact us about your broadband and landline

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[Ilstupendo]

I have only broadband and the red light is a new game usually it's green!

Ian Hannaford


*"Facts do not cease to exist because they are ignored"* Aldous Huxley

*“If you make customers unhappy in the physical World, they may each tell 6
friends.*

*If you make customers unhappy on the internet, they can each tell 6,000
friends” Jeff Bezos, Amazon*

*"In a time of universal deceit, telling the truth is a revolutionary act"
~ George Orwell*

[JimM11]

@Ilstupendo What the lights mean for the EE Router. Link below. If this is on the ONT from OR then BT web site will explain those.

https://ee.co.uk/help/broadband/fix-problem/what-the-lights-on-your-ee-smart-hub-mean

[XRaySpeX]

Which EE BB plan are you on? What EE router do you have?

[Ilstupendo]

SMART HUB SH31B & the standard EE Wifi Connection

Ian Hannaford


*"Facts do not cease to exist because they are ignored"* Aldous Huxley

*“If you make customers unhappy in the physical World, they may each tell 6
friends.*

*If you make customers unhappy on the internet, they can each tell 6,000
friends” Jeff Bezos, Amazon*

*"In a time of universal deceit, telling the truth is a revolutionary act"
~ George Orwell*