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Mini Box

Phillip110
Visitor

‎02-08-2026 02:48 PM

How is it, yet again, I’m on full fiber and over and over again the mini TV box says there’s no internet.  Had the same problem on and off for over a year.  The phone see 30 gig and box says there’s not enough.   

I advise not getting EE tv / broadband.  Had nothing but trouble since I came over.  

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎02-08-2026 02:50 PM

Sometimes older or weaker devices may not be compatible with the default WiFi settings of EE Smart Hubs. Try setting up Compatible WiFi on the router under Advanced > Wireless Settings > Config > Compatible WiFi (it defaults to 2.4 GHz only & WPA2) & connect your problematic 2.4 GHz devices to that.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
JimM11
Community Hero
Community Hero

‎02-08-2026 05:23 PM

@Phillip110 Have you also ever called EE CS about your mini TV box, you could also hardwire it to the EE Hub ethernet cable connected if it is currently wifi connected if possible for you to do that. 

0 Helpful