06-09-2024 02:07 PM
I’m trying to link my broadband account to my mobile account - I’ve tried via the EE App without success being told my personal information is incorrect and also the help via 150. Any help or advice please
06-09-2024 05:54 PM
@ElvistheFish : Is this for fixed Home BB or mobile BB?
06-09-2024 06:05 PM
06-09-2024 07:42 PM
Other way round! You mean linking your Home BB to your mobile phone a/c? That's what you asked for in your OP.
06-09-2024 07:49 PM
Correct - I want to link my home bb to my mobile account.
thank you
08-09-2024 10:37 AM
Hi @ElvistheFish
Thanks for coming to our community.
You can see all about linking your products on this page Linking Your EE Products | Profile Help | EE.
If you already have it linked for mobile but want to add your broadband as well, you'd need to give our customer care team a call to do this. You can see all the ways to get in touch here Contact Us | Help & Support | EE.
Lesley