08-08-2023 01:54 PM
My direct debit didnt go out the other day. I have made the outstanding payment in full today just wondering how long it will take till the broadband is turned back on again as it was stopped. Thanks
Solved! See the answer below or view the solution in context.
08-08-2023 05:49 PM
Hi @Dudley8,
Welcome to the EE Community. 🙂
Thanks for making your payment. Your service should be reconnected within 24 hours.
James
08-08-2023 05:49 PM
Hi @Dudley8,
Welcome to the EE Community. 🙂
Thanks for making your payment. Your service should be reconnected within 24 hours.
James
02-05-2024 11:02 PM
Waiting 24 hours is ridiculous especially when you've been shafted to pay £67 in your first month. Every other network its immediate maybe half hour at most why is ee being stupid about it?
02-05-2024 11:38 PM
Hello @Jbates476
It's just how EE's System works and every Networks system will likely be different.
02-05-2024 11:54 PM
I understand that but its ridiculous it's a whole day most other network systems are almost immediate, why does ee have to be the odd one out and take a whole 24 hours if i pay for something i want it to work immediately especially when i was lied to about it being cheaper than my old wifi and having it cut off 5 days before the actual date I need to pay. So looks like I'll be going back to Virgin
03-05-2024 01:14 AM
If you want it to not be suspended you should make sure your bills are paid on time.