Landline

JF36
Explorer

My landline is dead, but when I ring it on my mobile, somebody else is answering it. EE have given my number to somebody else…. Strange but true

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@JF36   Did you take out a broadband package without a landline? As that will explain why your phone line is dead and why someone else answered that number you called as it’s not your number because you don’t have a landline with your BB package. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Broadband, landline and mobiles with EE for many years!

Mustrum
EE Community Star
EE Community Star

Its more likely to be a crossed line than EE giving your number away.

Bit late now, but if you give the Broadband Care Team a call they will get Openreach to sort it.