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Modem

54Waterloo
Investigator
Investigator

‎24-12-2022 12:53 PM

I have seen the new white ee modem on the Tv advert, I have had mine (black) for some time now, does it need updating ? 

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎24-12-2022 01:09 PM

Hi @54Waterloo 

Are you pay monthly? 

You can normally buy new mobile broadband routers if you want to upgrade. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Mustrum
Ace Contributor
Ace Contributor

‎24-12-2022 02:08 PM

@54Waterloo  is this for your landline or mobile service?

If landline the black Smart Hub is used on lines up to 80Mbps, the white smart router for higher speeds.

If it is not broke, then you should be fine with what you have.