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Modem

54Waterloo
Investigator
Investigator

‎24-12-2022 12:53 PM

I have seen the new white ee modem on the Tv advert, I have had mine (black) for some time now, does it need updating ? 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎24-12-2022 01:09 PM

Hi @54Waterloo 

Are you pay monthly? 

You can normally buy new mobile broadband routers if you want to upgrade. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Mustrum
EE Community Star
EE Community Star

‎24-12-2022 02:08 PM

@54Waterloo  is this for your landline or mobile service?

If landline the black Smart Hub is used on lines up to 80Mbps, the white smart router for higher speeds.

If it is not broke, then you should be fine with what you have.