Landline

Brendasteve50 · ‎22-08-2022

I no longer need my landline as never used so I'd like it removed from my bill

XRaySpeX · ‎22-08-2022

You need to have a landline to carry the BB. You just don't need the voice service that comes with it. That is bundled up with your BB & you will be paying about £2 pm for it. When your min. term is up you may upgrade to "Fibre W/out Landline". You can't do this if you have ADSL.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

Chris_B · ‎22-08-2022

@Brendasteve50 As it’s part of your contract you can not do that until your contract is ready for an upgrade at that point you can have it removed.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎22-08-2022

You need to have a landline to carry the BB. You just don't need the voice service that comes with it. That is bundled up with your BB & you will be paying about £2 pm for it. When your min. term is up you may upgrade to "Fibre W/out Landline". You can't do this if you have ADSL.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP