06-01-2025 09:09 AM
I have 4 cordless phones, all fully charged, none of which are working. When someone calls, it ring, I pick up, the line goes dead,the screen is blank.
I have tried unplugging, repluggling, checking the line on the computer.
Mobile service is not good where I live, I am 78 and no tech wizzard.
Help please.
06-01-2025 09:22 AM
@Collywobbles2 Do you have a corded phone? Are you able to disconnect the cordless base station and plug the corded phone in its place?
If not are you able to get in touch with Customer Services?
If you need help with your broadband, text HELP to 66033
If you need help with your landline, text PHONE to 66033
Opening hours:
Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm
Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm
150
0330 123 1105
06-01-2025 11:47 AM - edited 06-01-2025 11:48 AM
@Collywobbles2 What Router do you have, is it the EE SW31 or 32B and you have DV Landline that is plugged into the back of the EE Router. Will copy link so you can go out have a look at the routers, will save you looking, just click on the link below. Will be called the EE Smarthub Plus.
What the Lights on Your EE Smart Hub Mean | Broadband Help | EE
06-01-2025 12:41 PM
Where is the base station plugged into?