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Kids getting past access control

stewsmith1
Explorer

Hi, I've recently put some access controls on my kids phones through the my ee app. Recently i found out they've been getting past it very easily on iOS, on their network settings they can just flick a switch to get a 'private address' which spoofs their mac address. How do I stop them? 

3 REPLIES 3
JimM11
Brilliant Contributor
Brilliant Contributor

@stewsmith1 Take away, and lock up the phones when you need them not to be online, they have way more resources than you have to get round issue's especially on IOS devices. Best of luck but you are fighting a loosing battle.

bristolian
EE Community Star
EE Community Star

You can manually disable mobile data permissions as & when using the myEE app, but any WiFi use will rely on whatever controls your router has.

Having parental controls built into phone's OS is always best, I know Android offers this but can't comment on iOS. The previous answer does rather nail it if your kids can't be trusted - there's only so much a network operator can do.

@stewsmith1   You need to read THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.