EE WiFi voucher can't log in

Orochi_X · ‎16-03-2025

I purchased a 1 day access to EE WiFi but couldn't log in. I asked for a password reset but it was sent to a number that cannot currently receive SMS. Can I get my credentials another way?

Thanks

Northerner · ‎16-03-2025

Hi @Orochi_X

You'll need to speak to EE CS via the following link.

https://ee-wifi.ee.co.uk/public/ee/contact/index.htm

I suggest changing the connected number.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎16-03-2025

Hi @Orochi_X

You'll need to speak to EE CS via the following link.

https://ee-wifi.ee.co.uk/public/ee/contact/index.htm

I suggest changing the connected number.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎16-03-2025

In what device is the number that cannot currently receive SMS?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Orochi_X · ‎16-03-2025

It's a mobile phone. Oppo. I currently have no mobile service.

Orochi_X · ‎16-03-2025

I will give that a try thank you