EE WiFi voucher can't log in

Orochi_X · ‎16-03-2025

I purchased a 1 day access to EE WiFi but couldn't log in. I asked for a password reset but it was sent to a number that cannot currently receive SMS. Can I get my credentials another way?

Thanks

Northerner · ‎16-03-2025

Hi @Orochi_X

You'll need to speak to EE CS via the following link.

https://ee-wifi.ee.co.uk/public/ee/contact/index.htm

I suggest changing the connected number.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎16-03-2025

Hi @Orochi_X

You'll need to speak to EE CS via the following link.

https://ee-wifi.ee.co.uk/public/ee/contact/index.htm

I suggest changing the connected number.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎16-03-2025

In what device is the number that cannot currently receive SMS?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Orochi_X · ‎16-03-2025

It's a mobile phone. Oppo. I currently have no mobile service.

Orochi_X · ‎16-03-2025

I will give that a try thank you