16-08-2024 08:11 PM
So been with EE 4 weeks finally have the landline running, now ha e a problem with the broadband and my smart ugs and cameras not working.. All set up fine a few weeks ago no issues and then came down today to note the cameras flashing thst state can't co next to 5g but had been connected yesterday OK same with the plugs all been connected no issue for the last 4 weeks with the EE router. Not sure what happened after 10pm last night with EE and my router but I have tried forums and tried to get on a site to get my router to go to 2. 4g wouldn't let me do anything. Rang EE on their number and it cut me off 3 times despite being open until 9pm this evening.. Out of ideas how to rectify if anyone else has had this issue and rectified it would love to know
18-11-2025 05:18 PM
I'm having exactly the same problem
18-11-2025 05:25 PM
@Trevett1964 : Try setting up Compatible WiFi on the router under Advanced > Wireless Settings & connect your problematic 2.4 GHz devices to that.
18-11-2025 07:34 PM
18-11-2025 07:40 PM
Sorry, @Trevett1964 , a router never says such a thing! Are you speaking about the app? Have you logged into the router itself? Login to your EE Smart Hub/Router at http://192.168.1.254 with the admin password on the bottom of the slider label on the back of the router.