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Issue Port Forwarding For Game Servers

FadeLupae
Investigator
Investigator

So I have port forwarded many times before with different isps for game servers tried both ark port 7777/7778 and Palworld 8211 however now that I am with EE I just can’t seem to get it working. 

I have set my port forwarding rules checked that my server is setup correctly and can see they all should be working. 

I have the Smart Hub 7 Pro running 

Firmware version

r3.8.26-R-1595999-PROD-1

 

has anyone had any luck as this is a new contract and would really like to just get it working rather then cancelling and moving to another isp 

31 REPLIES 31

@FadeLupae There is a round of FW updates going on for the Pro range at present, take it you have also done everything needed as you have placed the server IP in the DMZ, it is after all only a suggestion to see what is going on and NOT a recommended way to do it all! Below is were it is all heading to.

FW: r4.29.1-R-1930437-PROD-1 and the gui is at App Version 3.14.5 27/07/2026

Hey mate,

Regarding Palworld:

Managed to fix it on my end, not sure whether it's the same issue or which side fixed it (pretty sure network side)

So, what I did is lock my IP address via the EE router settings - then, disabled IPv6 via the WLAN properties (will be able to do the same if network cable)
If you check your IP Address before and after on checkmyip(dot)com, clearing cookies between (or using private browser) you should see your IPv6 vanish

Apparently EE changes your IP Address (IPv6) quite a lot, leading to EOS and IP Address errors in Palworld

 

I also deleted my Xbox Live profiles, in case that was a problem, see guidance below:


 

IPv6:

1. Log Into Your EE Hub Manager
Open a web browser on your PC, type 192.168.1.254 into the URL address bar, and press Enter.
When prompted, log in using the Admin Password. This is printed clearly on the plastic, pull-out settings card on the back or base of your physical EE router.

2. Navigate to the DHCP/LAN Menu
Click on Advanced Settings at the top or side of the dashboard.
Click on Network or LAN configuration.
Look for a sub-tab or section labelled IP Address Allocation or DHCP Reservation.

3. Bind Your Device to a Fixed IP
Scroll down to the list of currently connected household devices.
Locate your PC in the list (it may appear as PCName or show your PC's specific MAC address).
Click the Edit button next to your device name, or look for a dropdown toggle next to it.
Change the IP allocation setting from DHCP (Dynamic) to Static (Reserved).
Save / Apply the changes at the bottom of the screen.




1. Verify Your Network Settings
Open Control Panel > Network and Sharing Centre > Change adapter settings.
Right-click your active connection (Wi-Fi or Ethernet) and choose Properties.
Uncheck the box next to Internet Protocol Version 6 (TCP/IPv6).
Click OK to save.

2. Flush Your DNS and Reset the Stack
Windows often caches network configurations. You must force the operating system to clear these old connections.
Open the Start Menu, type cmd, right-click Command Prompt, and select Run as administrator.
Type ipconfig /flushdns and press Enter.
Type netsh int ip reset and press Enter.
Restart your computer completely to apply the changes.

Xbox Live profiles:

1. Delete Leftover Local AppData Cache
The Game Pass version saves login information locally that conflicts directly with your Steam installation.
Press the Windows Key + R, type %localappdata%, and press Enter.
Locate the folder named Pal.
Open it, find the Saved folder, and delete it. (Note: Your dedicated server progress is stored server-side, so deleting this will not wipe your character on your friend's server).

2. Clear Xbox Device Credentials
Windows stores a persistent authentication key for your Xbox profile that overrules your Steam token. 
Press the Windows Key, type Credential Manager, and select it.
Click on Windows Credentials (not Web Credentials).
Scroll down to find any entries starting with XblGrts|DeviceKey or containing Xbox / Microsoft token strings.
Click the dropdown arrow next to them and select Remove.
Restart your PC. 

3. Force Login via the Null Error Trick
Because your computer's routing is confused between platforms, you can use the dual-executable trick to override the token handshake. 
Navigate to your Steam installation folder: Steam\steamapps\common\Palworld.
Right-click Palworld-Win64-Shipping.exe and select Run as administrator.
Try to join any random official multiplayer server from the list. It will fail and give you a Null Error.
Close the game, launch Palworld directly through your Steam Library instead, and try connecting to your private server.

Note:
 You might have more than one entry starting with Xbl, they all need deleted

 

Hope this helps someone down the line!