Internet unavailable over WiFi whilst transferring files over WiFi

[Dabmonger]

I've quite recently joined EE, and was supplied with the Smart Hub Plus.

Everything has been fine, that is, until today when I started transferring files between two Windows PCs over WiFi. 

Ever since I first had WiFi, I've never experienced such a transfer of files to render the internet (over WiFi anyway) as being unusable - it's not that it's slow, it actually becomes impossible to connect to devices over WiFi.

One of the Windows PCs is connected to the hub via ethernet, the other via WiFi, and being close to each other the file transfer speeds are rather high. 

I've never experienced this issue with another router before, and I don't know if this issue is due to these particular circumstances, or if it's due to the hub itself.

I've never had to worry about QoS before, and I understand that QoS is not configurable on a Smart Hub Plus. 

I look forward to finding out if there's anything wrong with the hub, and, if not, whether there's anything that can be done (other than placing to the two PCs further apart!).

[Dabmonger]

Hi @Timbo45, thanks for your input. 

Yeah, it's really a case of a new router and new PCs at the same time, and I initially assumed that the new router may be at fault. 

For sure it's down to maxing out the WiFi pipe/capacity with the file transferring.

The 2nd PC is only temporarily located near the ethernet connected 1st PC, and will be moved elsewhere. Of course, I could just connect the PCs by cable.

I've still got a "real" broadband issue that's totally unrelated to this one, but BT/EE are contacting me about that.

Thanks again.