16-10-2025 12:31 AM
I've quite recently joined EE, and was supplied with the Smart Hub Plus.
Everything has been fine, that is, until today when I started transferring files between two Windows PCs over WiFi.
Ever since I first had WiFi, I've never experienced such a transfer of files to render the internet (over WiFi anyway) as being unusable - it's not that it's slow, it actually becomes impossible to connect to devices over WiFi.
One of the Windows PCs is connected to the hub via ethernet, the other via WiFi, and being close to each other the file transfer speeds are rather high.
I've never experienced this issue with another router before, and I don't know if this issue is due to these particular circumstances, or if it's due to the hub itself.
I've never had to worry about QoS before, and I understand that QoS is not configurable on a Smart Hub Plus.
I look forward to finding out if there's anything wrong with the hub, and, if not, whether there's anything that can be done (other than placing to the two PCs further apart!).