Hello @MJDavies7 ,
Welcome to the community,
Could you please give us some more information. We cannot help if we do not know where you are having problems turning wifi on, is it to do with the router and which one? Have you logged in to your router online to check that wifi is set to be on?
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
