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I want to cancel a technician visit

Brenda401
Visitor

‎29-09-2024 10:54 AM

 
0 Helpful
4 REPLIES 4
Schockwave
EE Community Star
EE Community Star

‎29-09-2024 11:17 AM

Hello @Brenda401 ,

You will have to speak to customer service to cancel, as we cannot do this from here, we have no account access and do not know who you are.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Vonbowes12
Visitor

‎21-02-2025 12:28 PM

I need to cancel a technician that’s booked for Monday 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Vonbowes12

‎21-02-2025 12:36 PM

@Vonbowes12 : You'll need to phone CS to cancel the visit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Mustrum
EE Community Star
EE Community Star
In response to Vonbowes12

‎21-02-2025 12:36 PM

@Vonbowes12    Same answer you need to contact customer services by phone. From the Help pages:

 

Call us

Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm

 
From your EE mobile

150

From any other phone

0330 123 1105

Calls are free from an EE number. Charges may apply if you call from another network.
0 Helpful