I need to cancel a recent broadband order

[Lamb593]

I need to cancel a new broadband order on my account without calling ee

[Mustrum · Accepted solution]

@Lamb593   Alas there is no other option.

This from the Help Pages:

Contact us

Call us on 0800 079 0544

Calls from a landline are free of charge. Charges from mobiles will vary.

Returning your equipment

If you have EE broadband or TV service, we'll send you a bag to return your EE equipment.

Please send it back within 30 days, otherwise we’ll have to charge you on your final bill.

You can find more information on how to return your kit, including a list of charges at Return and recycle your EE products.