Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I need help to pay broadband

Corbinrose1444
Visitor

‎01-09-2026 04:32 PM

Hello - I need some help to extend paying broadband due to a pay dispute with my company which ACAS is looking into. 

I’ve tried contacting to help but need help. 

Thanks 

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎01-09-2026 04:42 PM

Hello @Corbinrose1444 ,

Welcome to the community,

You need to speak to EE customer service urgently, to see what they can do for you, there is no account access here in the public forums and we have no idea who you are, speak to billing and they should be able to take a look for you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.
XRaySpeX
EE Community Star
EE Community Star

‎01-09-2026 05:00 PM

If you're having difficulty paying your bill on time you need to contact CS urgently to come to a repayment arrangement - see Help if you can't pay your bill

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful