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Hub Manager Beta missing functions

Nick-V
Investigator
Investigator

I will have to change supplier if the new Hub Manager (currently in Beta) continues to omit functionality present in the current Hub Manager:

1) It does not seem possible to identify online devices

2) It does not seem possible to see devices by connection port

I hope that these important functions have not been omitted as they are vital to the way I operate.

Regards, Nick

10 REPLIES 10
bobpullen
Ace Contributor
Ace Contributor

Huh? You can identify online devices under the 'Devices on your network' section, or am I missing something?

What do you mean by 'devices by connection port'? There's a filter under the same section that shows devices by interface. Are you saying that you can't see which of the physical ports an Ethernet device is connected to? If so, I'm curious: why is this useful to you?

I am using the beta version newly available for us to try. Are you?

In the old version I can identify online and offline devices separately. I can also see devices by CONNECTION INTERFACE.

@Nick-V Is the change for the Beta not up to par as you would suggest, more off a tool than anything else and still to be sharpened some time later. Feel free to leave if you do feel that strongly about it, don't think EE will stand in your way at all.

Chris_B
EE Community Star
EE Community Star

A beta version that doesn’t have all options within it available., the wording beta is the clue. 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.
Nick-V
Investigator
Investigator

 

A beta version is a near-final build of a software program released to external users for testing and feedback before the official public launch.
 
Key Characteristics of a Beta Version
  • Feature Complete: Most or all major features are built and included, unlike earlier alpha versions which may still be missing core parts.
  • Real-World Testing: Tested by real users in everyday environments outside the development company.
  • Unresolved Bugs: May still contain minor bugs, performance glitches, or usability issues.
  • Feedback Focus: Designed to catch remaining errors and gather user suggestions for improvement.
Chris_B
EE Community Star
EE Community Star

These two standout  

  • Unresolved Bugs: May still contain minor bugs, performance glitches, or usability issues.
  • Feedback Focus: Designed to catch remaining errors and gather user suggestions for improvement.

so it could be a bug and you then feedback this information.    That’s why it’s a beta it could be a bug that hasn’t happened before now.  

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.

@Nick-V wrote:

I am using the beta version newly available for us to try. Are you?


Yes, I am.

The new version does omit the ability to view offline devices, that much is true.

I'm still struggling to understand your point about connection interfaces though. What  connection interface? The new version shows you the access point a device is connected to, the 'band' it's connected to and if it's wired/wireless. Filters can also be applied to the list so it just shows counts/lists for 2.4GHz/5GHz/Wired etc.

I personally find it a huge improvement, particularly in terms of page load times.

Perhaps you could upload some screenshots to show what you mean and also explain why the functions you find to be missing are 'vital to how you operate'? Would help EE determine if it's something worth adding.

Nick-V
Investigator
Investigator

NickV_0-1788642184226.png

In the current version you can both sort and select devices by "Connection Interface" (the ethernet port, extender or wifi band).

@Nick-V Are you using the web Manager Interface to confirm that what you have connected is supposed to be correct, ie Ethernet devices are as expected, Wireless devices are as expected and that Extender devices appear to be on the correct smart wireless if multiples.

The Filters have always been there on the old with sort Alpha / Up/Down etc and Connected/Disconnected also somewhat helpful as well but would not say overly as you can work out one from the other. As @bobpullen is saying one is dropped but just may not be considered useful, then again change things may get missed beta version as you say.