Hello,
I am using an EE smart hub plus. Initially, my hub was set to the default SSID and passwords on the back of the hub. When attempting to make some changes through the hub manager, the admin password on the back of the hub was not working. NO I WASN'T PUTTING IN THE WIFI PASSWORD, I WAS TRYING THE ADMIN PASSWORD. In response to this, I performed a factory reset of the hub my holding the reset button with a pin. Upon reboot, to my surprise, the hub had not returned to defaults written on the back of the hub but now had a new SSID and wi-fi password... and admin password still not working. I have tried several resets since with no change. Any possible solution seems to require the working admin password which, again, is not the one on the back of the hub. Is there anything I am missing? Is the hub faulty? Any assistance would be greatly appreciated.
Many thanks,
