How is this done if I have fiber before

Dieselsenator · ‎08-09-2026

The Openreach modem (ONT) is a white box that's connected to the fibre optic cable that runs into your house. It's usually installed in a utility cupboard or mounted onto a wall.

To provide your services, we'll remotely activate the ONT that's already installed in your property. Please check the modem is connected to a power socket and switched on, or we won't be able to do this.

XRaySpeX · ‎08-09-2026

@Dieselsenator : Very true!

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

JimM11 · ‎08-09-2026

@Dieselsenator OR Openreach check for first connection, changing ISP, property change over etc, not on then Engineer visit gets arranged to switch it on with a possible 14-21 day delay because expected but not seen.