How do I find my account number when I don’t receive a bill? TIA
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11-10-2024 11:20 AM
How do I find my account number when I don’t receive a bill? TIA. EE Gas got to be the worst company ever to correspond with
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11-10-2024 12:53 PM
Your a/c no. will be in your Welcome email. If you haven't kept that you will need to call EE to find out.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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11-10-2024 12:53 PM
Your a/c no. will be in your Welcome email. If you haven't kept that you will need to call EE to find out.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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11-10-2024 01:06 PM
Hi @EEGazza
Welcome to the community.
If you head to the EE app> Manage> Billing> Download Your Bill, once you download your latest bill your account number will show on page 1 in the top right corner.
I hope this helps,
Linzi 😊
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11-10-2024 01:18 PM
@Linzi_H : You can't read a bill to see the a/c no. until you have linked your BB to your EE a/c. To do so requires your a/c no. Catch 22!
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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11-10-2024 03:36 PM
Thanks so much @XRaySpeX, I know for the future 😊
( I should have asked what the account number was needed for)
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11-10-2024 05:06 PM
Regards,
Gary
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11-10-2024 05:23 PM
Why do you need your a/c no.? I've assumed you wanted it for linking your Home BB but there's a few other reasons for wanting it not connected with Home BB.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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