Broadband

Flavia6
Visitor

‎11-10-2024 04:07 PM

I never used EE broadband service in my shop, but every month money is being taken out of my account even after  l asked to cancel.  Since the modem arrived,  it has never worked and 3 times someone went here to solve the problem and was unable to do. Now l would like to have my money back, please 

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎11-10-2024 04:21 PM

@Flavia6 : How long have you had BB in your shop? Has your contract reached its min. term yet?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP