Sorry, but most of the advice on that link you provided is greyed out on my browser. I had seen that before posting here. But I am still very much in the dark about what changes have been made to my landline services since switchiung from BT and also feel that I have lost a lot of protection to nuisance calls that I previously had under BT.
I very frequently receive nuisance and silent calls whereas these were at a minimum with BT. I do not know if there is a way of adding these numbers to a blocklist with EE. It appears that there may be some form of control but as I mentioned this is greyed out when I follow a link to guidance. This suggest to me that this advice is either no longer available or is not yet available.
This morning I received another nuisance call from the Microsoft scammers. After that call, I received another call which I did not answer but appears to be another nuisance call. The MS call was identified in my call list as 'nuisance?' which I have never seen with BT. The second call is simply listed under its number which I did not recognise and is not local.
So, all of this is most unsatisfactory. I feel like I have drifted back a decade to unregulated nuisance calls.
