High pitch noise from new router

Clarrigan · ‎26-06-2024

I had the new Smart Hub Plus installed yesterday and due to building layout had to have it installed in the kitchen area. It all connected up perfectly however it makes a constant, if not frequently intermittent, high pitch noise. I work from home so it is driving me absolutely bonkers. Any ideas?

XRaySpeX · ‎26-06-2024

Shouldn't be doing that. Sounds faulty.

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Mustrum · ‎26-06-2024

@Clarrigan there have been reports of older BT based routers making strange noises and some people seem more sensitive to it than others. I would give the Broadband Care Team a call to see if you can get a replacement.

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