High cost

kwakers
Valued Contributor
Valued Contributor

‎14-06-2024 11:14 AM

Hi all slowly but surely my home phone and broadband deal is now over £45 a month. It seems far higher than most other providers. Ive been with EE since they started out as "orange" why am i paying such a high monthly payment surely there should be some sort of a loyalty discount. Instead of giving new customers a new cheaper starter price. I feel i will have to leave ee/bt if they can't offer me a better deal. Anybody else feels this way?

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3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎14-06-2024 11:18 AM

@kwakers  Are you out of contract ?  You get a better deal being in a contract term than out of it.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎14-06-2024 11:21 AM

Which EE BB plan are you on?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
kwakers
Valued Contributor
Valued Contributor
In response to Chris_B

‎14-06-2024 11:30 AM

Yep. I was thinking of going down that route. My contract finishes in September. So i will give them a phone call. All these low cost contracts out there you would have thought ee would be more competitive. 

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