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Hi

Kelbel861
Visitor

‎05-03-2023 08:23 PM

Hi I need a new routa adaptor wire 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎05-03-2023 09:02 PM

Which wire? The 1 between the router & the phone socket or the 1 between the router & your PC?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Mustrum
EE Community Star
EE Community Star

‎05-03-2023 11:46 PM

Hi @Kelbel861  9you could call the Broadband Care Team, or just go to your favourite place and buy a new one. They are not expensive, and may be your quickest way to get a new one.

Assuming from what you have said it is the cable between the router and filter then a standard RJ11 is available from many local shops, see :

https://www.google.co.uk/search?q=rj11+cable&source=hp&ei=gAMFZIChCo2DgQa7hqvYCw&iflsig=AK50M_UAAAAA... 

 

HTH