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Community Activity
No 5G for Pay as you go
There is no 5G available for those EE customers on Pay as you go which I am highly disappointed about especially when EE are supposed to be prideful on there strong reliable speeds, EE please change this because is not fair that we do not get the va...
Can't watch sky sports on ipad
I have an EE broadband and TV subscription which includes sky sports however I can't seem to watch it on the app? I've tried searching for some answers but can't find anything.I read you many not be able to watch it on the app but instead using Now T...
Roaming add on not showing!
Hi, I’m currently in the US and purchased a roaming add-on before I left. My mobile data is working, but the add-on does not show in the EE app or website, and I’ve received no confirmation by email or SMS. I have a £0 spend cap so I can’t text 150 o...
Change direct debit date
I need to change my direct debit date but it says I've changed the maximum amount. I need to change it as I've changed jobs and my pay date has changed. How do I go about this otherwise I will unable to pay on usual date
Unable to buy sim only plan as an existing EE customer from EE Wbebsite ???
Tried buying all rounder plan with one extra - £33 reduced to £20 . However, when you log in as ee customer, the page reverts back to home and can't proceed further. Is it a con or technical issue?
Busiest home wifi
Hi I have had this since release and I want to upgrade the router as I got the smart hub wifi6 version the rectangular shape one , I have no seen with this package you get now the new wifi 7 router so I thought hay im gonna see if I can get this seei...
App doesn’t work ever, it’s been 2 years at least!
I never get to view my bill or check my contract because the app has never worked and I’ve been with you more than 2 years. I won’t go into the shop ever again because I had such terrible service and was lied to and conned by them when I took out my ...
Improve signal coverage by small cells
Hi thereCan private individuals purchase and deploy small cells in their own house? I've seen some small cells uses the LAN port of the network switch or LAN port of router to access the internet.
Not being traffic managed, despite going over 600GB on my unlimited data plan?
Hi there,I have a mobile 5G unlimited data/max speeds plan for my phone. I use this as a hotspot to my PC/PS5 to download games etc. as it's much faster than my fixed line broadband connection in my home.I used up the 600GB cap (I know it's 'unlimite...
EE TV options, switching from sky stream.
Hello all, looking for some advice. I have quite a few questions. I have served 31 days notice to cancel sky. Prices going up to much and the admit on the call was clueless to help with my requests to downgrade to reduce costs. I see some benefits ov...
