Getting broadband

[Sailing1]

I have an elderly friend who pays her provider £57.00 a month for telephone (which she rarely uses) and television. She has no wifi and isn't at all interested in computers, notebooks or indeed anything along these lines. At the same time she would like access to any or some of the streaming channels. I am with EE and get unlimited broadband, my phone and access to many streaming channels a awful lot cheaper than she now pays.
My question is how would she go about moving to another provider to a) save money, and b) get the same type of service that I get?

[XRaySpeX]

She should order EE BB &, landline if wanted, from EE Broadband . As long as she's not VM EE'll take care of everything bar her final existing bill.

What does BT Wholesale Broadband Availability Checker estimate for her phone number? Post just the whole table and the line above it, blanking out her phone number. If it doesn't recognise her phone number, use the Address Checker.

[Sailing1]

Thank you for the quick reply.if VM stands for Virgin Media then she is on a VM contract.

[XRaySpeX]

Yes, VM =Virgin Media. In which case she will also have to cancel her VM contract directly.

[Mustrum]

@Sailing1   you don't mention what broadband you have or how and what you use to watch your streaming programs.

A very simple solution is just to use a broadband source to connect to your viewing device of choice and watch via any apps that are available on that device. 

From what you have said your friend takes their service from Virgin, Sky offer a similar service, but whilst there are other providers who can also offer the same, it may be that a little more technical understanding and operation is needed to enjoy a similar experience. 

The traditional Sky service would need a dish and sat box, plus internet access to deliver an equivalent VM service, although more recently if good internet access is available then that can be used rather than the sky dish. 

There are many other solutions in between, so what internet connectivity do they have, what are the devices they have and what can they connect to? 

[Sailing1]

Thank you for your reply but as you have probably guessed, I am fairly thick as far as technology goes. For example, you say that I don't mention what broadband I have and I honestly don't know what types of broadband there are. So just to clarify my own position I will set out what I know about my own situation.

I have a 43" Samsung smart tv and until last year, I had a sky package with a dish which is still in place but disconnected. Now I use my original outside aerial to get Freeview. I also have an EE package and presumably use the router to access the different apps (?) such as Netflix, Disney+ and so on. There is also a Firestick at the back of the tv but because I don't know how it works, I have never even tried to use it. I get this package which also includes free local and National phone calls for roughly £36.00 a month and if my friend could get a similar package, she could save about £20 a month. 
Thank you for your patience.

[Schockwave · Accepted solution]

@Sailing1 , I would suggest ringing customer service and speaking to the broadband team, but bear in mind, that all networks are putting their prices up by 14% in April, which happens every year, but this year is the highest it is going up. This has also been mentioned on the Martin Lewis Show, it is to do with RPI and CPI, but it would still be cheaper than Virgin, going with EE.