Having recently switched from BT to EE, the broadband service is pretty good. Once it wakes up. As has been reported in several places, the EE supplied hub is very slow to connect to the network, whether you use WIFI or Ethernet - I think dial up may have been quicker for those of you that remember dial up. Once it does connect, the service is as you would expect.
I contacted EE service who seemed amazed at the problem - despite it being posted all over the web, and sent an engineer round, who established a specific connector to my PC in the hope it would resolve the problem. However, it has not and the issue remains. When will EE just admit their router/hub is just not as good as the BT one it replaced, and provide a replacement/upgrade. In the meantime they should at least advise their customer support team that there is a problem with the router.
