Hi,
As some others have pointed out in the EE community, those signing up to the Busiest Home bundle (1.6Gbps) will be disappointed to learn that the Smart Hub 3 provided by EE is incapable of delivering that speed to a single device. I know I was very disappointed when I signed up and received my hardware a few days ago.
The provided SH3 only has four 1Gb LAN ports, and of course nobody expects WiFi 6 to reach 1.6Gbps, but to be limited on hardwired ethernet too is pretty shocking, and the implication that it's to ensure that everybody in the house gets good speed, I am the only person using the connection so the decision to send out hardware that is limited to gigabit speeds, wired or wireless, feels pretty misleading. I shouldn't have to go out and spend several hundred pounds on a router that has the hardware I need.
Does anybody have any information at all on when the new Smart Hub 4 (WiFi 7 capable) is due for release, and am I within my right to request one for the line that I am paying for? Additionally, does anybody know if the new SH4 will even have a 2.5Gb LAN port (or ideally multiple?). The VM SuperHub 5 has a 2.5Gb port and that's pretty much all I need, and they only provide a 1.1Gb line. To offer 1.6Gbps surely implies that the full speed (at least the 1.3 that is guaranteed) would be available to a single device, or that the hardware provided is at a minimum capable of delivering it via ethernet.
I spoke to EE on the phone and while the "Guide" I spoke to was very understanding of my issue, it went unresolved with a shrug of the shoulders, as they know only as much as I do about the Smart Hub 4.
Alternatively, what are the best options available to me for routers/switches that can pipe the full speed of my package to a single device (my 2.5Gb ready PC).
Thanks and I welcome any advice or information.
Tom
