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Community Activity
On holiday Lanzarote
Hi currently in Lanzarote. My plan says I have roaming within my service plan but I’m unable to make any calls . I’ve increased my spending cap. Turned roaming on and off . Tried to call EE but they cut me off and send a text when I reply to the text...
EE Smart Hub Pro On the EE app
Hi all,i’m wondering if anybody can assist me please. I have the EE Smart hub pro router but the app has changed and now says that I have a smart hub plus after deleting and reinstalling the app. I can’t see a way to change the router that I have on ...
Ported number, no incoming calls or SMS, unable to speak to anyone
Hi, At my wits end here, hope this is the right forum - i'm unable to receive calls and texts (specifically from short code SMS services) so unable to access many important services that use OTP.I ported from Smarty and it's been 1 week now. I can ma...
Called to move home, switched from EE to BT - WANT TO CANCEL!
Hello,I've called EE today as I am moving home next month.The agent told me it's not possible to move my EE contract and put me on a new 24 month BT contract. I had only 7 months remaining on my EE contract. I told her and she said she will leave a ...
Can it be fixed?
Voicemail query- After I’ve heard the message and select option 4 to receive a text with the number of the person who left the message, I get a text that has no details.
my account is clossed
when i logged into ee it says my account is closed but I still have an account as I am paying monthly.
Leaving contract later this month, but already within the cancellation period
My contract expires on the 14th April, I am already set on leaving as my bill is too high and not good enough connection. I received a message today though saying that after the 14th my price will go up even more. Obviously I don't want to continue p...
whenever I go to upgrade my broadband I get an error
hello,ive tried talking to support they just tell me to call sales to hear their deals. ive logged a complaint that no one replies to.I got an email upgrade broadband early for great deals. but whenever I go via the email, or upgrade through myEE etc...
