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Resolved! Purchase an extra Smart WiFi Pro
I’ve just ordered the 1.6gbps broadband with WiFi 7. I currently run an EERO Pro 6e system with main hub and two additional units. Is it possible to order an additional Smart WiFi Pro so I can have three units like I have now?
Payment
Hi if you bill is produced on the 29th to be paid on the 6th how long after the 6th before you get a late payment fee?
Airtime Rewards still not being taken off my bills after contacting customer ser
My Airtime reward was shown on my March bill but not being credited for that bill in total amount, nor the one for April. After contacted customer services, I was advised that it has been rectified and will be credited in the following month. Still n...
Airtime Rewards with multiple numbers (lines)
Hi there, Trying to figure out if this is possible or not possible, My and my partner share an EE account, which has both of our lines on and our broadband. However I am trying to discern whether we are able to both use and benefit from Airtime Rewar...
Samsung Tv DU7100 with TNT Sports bundle
Received this tv two weeks ago as a tech add to plan but still have no information how to get tnt sports activated. Have phoned EE twice but just get passed around. Is there an actual way to do this?
Arlo secure subscription code
I purchased the Arlo doorbell with two security cameras in April this year, it comes with a 24 month subscription. Does anyone know how I find the secure subscription code? I tried EE chat and they were useless! It wasn’t on any of the paperwork sent...
ee roaming not as good as first thought
i am touring europe in a motorhome, i have a router in my motorhome that i have inserted a recently purchase full works sim. with europe roaming up to 50gb . i also upgraded my phone to essential plus so i have eu roaming on that as well. i have been...
EE - missold contract
Hello. I had a PAYG sim with EE that had Internet blocks etc so ventured into a store to ask if the blocks could be removed. I was told I had to move to monthly contract. So, with three members of staff, and me alone in the store I felt obliged to ag...
Free gift with upgrade
Hi, I have recently upgraded and the offer was to receive a free tablet. However I can't see where to claim this? Any help would be appreciated, thank you
WiFi 7 constantly dropping WiFi
Hi New broadband customer and had nothing but problems with the new EE WiFi 7 hub considering this is an extra £10 a month add on its pretty poor it operates in this way for example on my phone I'll send a WhatsApp message and it shows the clock next...
