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Fiber and Copper cConnected At Same Time

Aspie10
Visitor

I have just had fiber 900mbs. 
but from the telephone pole. The engineer. Did not take away the copper drop line

since first week until now my speed is showed to on

it shoes 924mbs.  117mbs.  But in the house From hub to computer is 264mbs. 78mbs

from 12 of June  until now ee. Can only take to the hub

my last speed copper was from hub. 79mbs and 19mbs up fiber 67 but copper vdsl. That setup I had for 5 years no issues both wireless and Lan

so I have read fiber / copper should not be hooked up together.    Anyone else have the same problem with telegraph pole dual connecting live.

 

 

 

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@Aspie10 : No, they're not hooked up together but sometimes when installing Full Fibre the eng. does not bother to remove the copper line. They each lead to separate terminals into the home, ONT for FTTP or master phone socket for FTTC & so are isolated from each other. You may find, should you put a router on it, that the FTTC BB continues for a few days/weeks.

Have you run the speed test in the EE app? That will not only measure the raw BB connection speeds you are getting at the router as well as speeds to the device from which you are testing.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP