cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FTTP Broadband switch from BT to EE process

claytom3214
Contributor
Contributor

Hello, I currently have FTTP 900/110 with BT and am looking to switch to EE to avoid BT price hikes and also as I use EE for my mobile phone and so everything is all in one place.

 

Do I place the EE FTTP broadband order the day after my BT broadband deal ends or can I place the order before the deal ends but specify the day after my BT broadband deal ends?

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

BT BB has a notice period of 30 days unlike EE's 14 days. So I should place your order with EE 30 days before your BT min. term is up but specify the day after your BT BB deal ends to ensure the least overlap in contracts.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

BT BB has a notice period of 30 days unlike EE's 14 days. So I should place your order with EE 30 days before your BT min. term is up but specify the day after your BT BB deal ends to ensure the least overlap in contracts.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP