Trying to contact about broadband.

[Danjupp12]

Hi, 

I am trying to contact ee to cancel my broadband, however when I call the number from my 3 mobile phone, it asks me to input my mobile number (which I do not have from ee as I’m only a broadband customer) 

is there any way I can contact directly or via email to solve this please?

thanks

Dan

[Mustrum]

I don't know what number you are trying, but 0800 079 8586 -  Option 3 for Home Broadband & Home Phone always works for me.