I have the Hub Pro (1.6Gbs tier) and everything was working fine, the only trivial issue I had was that this was an upgrade from the Hub Plus and the app showed the wrong hub icon, as I say trivial, even the upgrade went smoothly.
Everything was working fine until a few weeks ago I opened the app and went to mange my broadband, now I just get a page the says "Something went wrong, please try again".
If I click retry, nothing happens.
I have uninstalled/reinstalled the app, rebooted the hub - Not reset it but that seems an extreme step to try.
When I reinstall the app I can pair with hub using the QR successfully, but when I goto to Wi-Fi controls I get the error.
I can even access the hubs settings via a web browser, just managing through the app is the issue.
Like I say I had no issues, then all of a sudden this.
EE support have no idea, they have escalated the issue.
The only thing they can see is that my email address is not verified, but even they said that is odd as I have been with them for months getting bills etc.
Has anybody here experienced this before?
Thanks in advance for any advice you can offer.
