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Ee smart hub

Edward678912
Visitor

‎18-11-2024 08:28 PM

While playing Xbox my internet has extreme lag spikes to around 500+ ping on most games making them completely unplayable sometimes. My download speed is also terribly slow . The internet seems to work just fine on every other device in the house . Even after restarting the router multiple times it doesn’t change . Is there anything I can do try and sort this 

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XRaySpeX
EE Community Star
EE Community Star

‎18-11-2024 09:50 PM

Which EE BB plan are you on including its speed? What EE router do you have (read its label)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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