Ee sky package

JH1000
Investigator
Investigator

Hi all. I’m moving from Sky Q (tv and broadband) to EE broadband with the complete Sky package in a couple of weeks. 

Has anyone else done this and is it worthwhile? I’m getting exactly the same Sky channels I currently get but on EE with EE/BT broadband. Works out cheaper than Sky. 

I’ve been told EE uses BT broadband. Also been told that the Home Screen will be different to that of Sky Q. Does anyone have a screenshot of what the new Home Screen will look like? And am I right in saying I only need one box and I can still use other TV’s by signing in to them via the actual TV? I’ve gone for 3 boosters as I have a wide house and Sky didn’t work without the extra boosters. 

Any insight or help with the above would be greatly appreciated. Thanks. 

23 REPLIES 23
Mustrum
EE Community Star
EE Community Star

I beleive @Chappy_4412  and includes  is correct. Looking at the new BT TV offering the top package is £75all channel packs.

https://www.bt.com/tv 

@JH1000   going back to your original post - EE/BT use the same lines and equipment in the cabinet as Sky,  so your broadband speeds should be the same. Have you checked the BTW DSL Checker to see what speeds are available to you? https://www.broadbandchecker.btwholesale.com/#/ADSL 

As for the Wi-Fi performance, much will depend on the structure of your property, thick stone walls, or modern foil lined walls will stop any Wi-Fi, will an extra booster make a difference?

XRaySpeX
EE Community Star
EE Community Star

For £75.99 BT is including 80 Meg Fibre. So why is EE charging £27 on top for BB?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Mustrum
EE Community Star
EE Community Star

Not sure where you are seeing that.

The VIP package is £75 as an add to your existing broadband.

https://www.bt.com/tv/add 

XRaySpeX
EE Community Star
EE Community Star

By applying at your 1st link. It does not seem to lead to your 2nd link. The 1st link gives VIP TV + Fibre 2 for £109 which is a bit dearer than EE is offering.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JH1000
Investigator
Investigator

Thanks again all.

I’m a little disappointed that EE/BT and Sky use the same broadband lines, this was the main reason I changed. EE never mentioned this, but they wouldn’t I guess. 

Yep, to clarify, I have gone with the VIP package. They have the stay safe 26 mbts promise and a 32 mbps average apparently. There is no fibre broadband in my area at the moment but will do a free upgrade when/if it comes in. 

All the emails I’ve been getting are from BT so I guess EE have signed me up to them, they didn’t make that too clear really.  

The VIP package is as follows for those who asked. I’m copying and pasting from the email they sent me so apologies if it’s a bit all over the place. 

  • All 11 Sky Sports channels with the latest actions from the Premier League, live cricket, golf majors and more with a NOW Sports Membership
  • Award-winning entertainment, Sky Originals and the best of HBO from channels including Sky Atlantic, Sky Max, Gold and Comedy Central as well as 6 kids channels with a NOW Entertainment Membership
  • All 4 BT Sport channels in full HD with exclusive Premier League games and every match of the UEFA Champions League
  • Now includes Eurosport 1 & 2
  • The latest blockbusters and exclusive Sky Original movies from 11 Sky Cinema channels with a NOW Cinema Membership
  • Your NOW Membership channels, such as Sky Atlantic and Sky Sports, in Full HD with NOW Boost. You can also stream on three devices at the same time.
  • A Netflix Standard plan, watch unlimited movies and TV shows on 2 screens at the same time in HD.

 

Monthly prices and one off payments:

  • £37.50 a month, then £75 from month 7
  • 24 month contract
  • FREE BT TV Activation
  • Also includes FREE Postage & Packaging

 

Fibre EssentialMonthly

This package gives you:

  • An estimated download speed of between 32 Mbps
  • An estimated upload speed of between 6-7 Mbps

 

This package includes:

  • Stay Fast Guarantee
  • Unlimited monthly broadband usage
  • UK & Ireland call centres - you will always speak to one of our team based in the UK & Ireland when you call us

 

Monthly prices and one off payments:

  • £14.49 a month, then £28.99 from month 7 and thereafter
  • £0 activation
  • If you are having a new line installed, you will get a free line connection (which is usually £140)
  • BT Smart Hub 2 included
  • 24 month contract
  • FREE postage and packaging.
  •  
    Fibre Essential with Complete Wi-FiFind out moreMonthly

    This package gives you:

    • An estimated download speed of between 32 Mbps
    • An estimated upload speed of between 6-7 Mbps

     

    This package includes:

    • Stay Fast Guarantee
    • Unlimited monthly broadband usage
    • Complete Wi-Fi Guarantee - we guarantee a strong wi-fi signal in every room of your home
    • UK and Ireland call centres - you will always speak to one of our team based in the UK & Ireland when you call us
    • All ETCs will be personalised including any discounts
    • Monthly prices and one off payments:

      • £27.99 a month, then £32.99 from month 25
      • £20 activation
      • If you are having a new line installed, you will get a free line connection (which is usually £140)
      • BT Smart Hub 2 included
      • 24 month contract
        £27.99
      • Stay Fast Guarantee of 26 Mbps

 

 

My changeover day is 22nd December. EE liaise with Sky to buy out/take over my contract and they automatically start when Sky ends. I’m hoping it goes smoothly because last thing I need is to have no tv over Xmas! 

It sounds like I’m not the only one who hadn’t realised EE do this package. I was hoping to get some advice from someone else who has bought this package as I fear the worst for some reason. I’m sure it’ll be ok though. 

Thanks again for all your help so far. 

 

XRaySpeX
EE Community Star
EE Community Star

EE don't! You've bought a BT package based on their lowest 40-Meg capped fibre BB called "Fibre Essential" together with their BT TV VIP offering.

For others' experience and views on these you'd be better off perusing the BT Community. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@JH1000   There is a limited number of ways to get BB to a home.  The main two ways are Virgin media ( they have their own lines underground and is only used by Virgin media ) and via your phone line that’s connected to your home. Sky use these along with just about every other internet provider including BT,EE   These lines are looked after by open reach with is a company of BT.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Weird. They didn’t explain it like that at all. They just said they use the BT broadband but EE supply everything else.

So it looks like the only way I’m going to get faster broadband is with Virgin fibre (We do actually have a virgin line connected to the house from when the in-laws lived here). 

I’ll have a look at the BT forums as you’ve suggested. Thanks. 

Mustrum
EE Community Star
EE Community Star

@JH1000   from what you have said, EE have only signed you up to BT Broadband and TV, they won't be doing anything else.

By BT taking over your broadband it will result in your Sky phone and broadband being cancelled - the system does not allow two providers using the same line. However, you will need to cancel your Sky TV package, as far as I know there is no link between BT TV and Sky TV as there is with phone/broadband providers. 

Depending on where you live there may be other vendors installing fibre in your area. You can check the Openreach site to see if your area is in their plans or keep an eye out in the local press or leaflets for other suppliers. https://www.openreach.com/fibre-broadband