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EE wifi

Parasurfer49
Investigator
Investigator

‎01-02-2026 01:47 PM

I have contacted EE to stop the EE wifi hot-spot that others use to piggy back on my router. But it's not been stopped 3x. I tried everything. Even logging on to the router 192.168.1.254 and disabling WIFI. But that's not stopping the EE WIFI hot-spot on my router. It's a very strong signal that anyone can use on my router. I work in the government and need not only security but all available network. I heard a firmware update is behind this. It wasn't on older BT routers. Can you help please? 

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17 REPLIES 17
Chris_B
EE Community Star
EE Community Star
In response to Parasurfer49

‎01-02-2026 04:24 PM

@Parasurfer49  You could always get your own router.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Parasurfer49
Investigator
Investigator
In response to Parasurfer49

‎01-02-2026 04:26 PM

Also I can't receive the American news channels and international news channels because I think the Elmley moor tv transmitter isn't broadcasting them or nor not strongly enough. How can I fix this?

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XRaySpeX
EE Community Star
EE Community Star
In response to Parasurfer49

‎01-02-2026 04:48 PM

Either:

  • Wait a day or 2, OR
  • Opt In & then Opt Out. That's the state of mine & EE WiFi is not broadcast from my SH+, OR
  • Both.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
XRaySpeX
EE Community Star
EE Community Star
In response to Parasurfer49

‎01-02-2026 04:50 PM

I don't see what EE BB has to with OTA Freeview.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Parasurfer49
Investigator
Investigator
In response to XRaySpeX

‎02-02-2026 12:11 AM

Ok. I'll give it a while. Thanks for your expert valuable advice. 

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Parasurfer49
Investigator
Investigator
In response to XRaySpeX

‎02-02-2026 12:13 AM

I have an EE TV Antenna in the loft. Gets the best reception. Better than broadband. 

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Parasurfer49
Investigator
Investigator
In response to Parasurfer49

‎02-02-2026 07:43 AM

Also someone has been war driving and crashed both my new and old pcs. I can't start them up again. Hope this EE WIFI HOT-SPOT on.my router gets shut v soon. 

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JimM11
Community Hero
Community Hero
In response to Parasurfer49

‎02-02-2026 11:22 AM

@Parasurfer49 What BT Router did you have, because the signal at that point was transmitted for YEARS just in case you missed that point, has recently been renamed as EE instead of BT as the starting prefix! It is a secure connection with no access to the Hub administration but yes it does suck the user bandwidth away if a third party connects on it!

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