EE smart wifi plus

[GreenFields1]

EE smart wifi plus

Just switched from BT to EE.  On BT we had 4 x white discs to try and cover the house, its a long house and old with thick walls often made of cob which really impacts signal.

I’ve setup the new EE smart hub - all good

1st wifi plus extender setup, put in position and have stable aqua light.

2nd wifi plus setup and moved to next position, it’s light is orange once in position. The app tells me it’s not got a strong signal back to router.  My question then is don’t they link to each other, like the BT white discs did?  If all they do is try and connect back to the router then it’s not going to extend my network far.

Have I got this right? Thanks.

[JohnA6]

Fingers crossed. Thanks for your further heads-ups.

I have found the EE app confusing, but hope not to have to use it. I gave up landlines some time ago!

Let's hope the router is one of the models you quote!

[JimM11]

@JohnA6 SW31 for fttc old copper connection, SW32 for fttp full fibre, same units with DSL cable port missed out on the 2nd as not needed.

Would setup side by side, swap the cable that connects from the BT to the EE, keep power on the BT unit, power up the EE and let it connect to the service, takes 5 minutes to establish the connection, hopefully it does the FW update on the EE, if you are not in any rush go have a cup off tea while this is all going on, quick setup option, takes all of the BT info, copies it over to the EE, and hey presto hopefully everything you have connects and springs into life. Could be that simple. Set up the smart wifi using the cable option from the link, best and most successful way of doing it, document links are above earlier in the post.