EE not actually Full Fibre?

TILL_pt · ‎04-02-2022

I upgraded my Fiber to EE Full Fiber.

Thinking I would finally get a fibre signal up to my apartment instead of the out 10-year outdated "Fiber to the ground floor and then copper wire up"

To my surprise today I received a smart router and I'm expected to plug it in and "here you go full fibre"

Can someone explain to me what is going on in here?

Thank you

TILL_pt · ‎04-02-2022

Ray - my current BB is actually connected to a dangling socket at the end of Cable 5.

Before I had it connected to socket 4 but last time an engineer came by he decided to connect that beautiful cable along my living room to the back of the TV (where cable 4 also connected to the router)

Mustrum · ‎04-02-2022

@TILL_pt no worries, happy to help.

Sometimes q's and answers just click 😉

XRaySpeX · ‎04-02-2022

Is that photo of your part of the property or of a communal area on the ground floor? It could be that all those extensions (I count at least 4) behind socket 4 could be serving other occupants.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

XRaySpeX · ‎04-02-2022

That was a naughty engineer 😞 .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Mustrum · ‎04-02-2022

A guess - was it a Sky engineer?

Would not expect an Openreach engineer to do that!