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EE not actually Full Fibre?

TILL_pt
Investigator
Investigator

I upgraded my Fiber to EE Full Fiber.

 

Thinking I would finally get a fibre signal up to my apartment instead of the out 10-year outdated  "Fiber to the ground floor and then copper wire up"

 

To my surprise today I received a smart router and I'm expected to plug it in and "here you go full fibre"

 

Can someone explain to me what is going on in here?

 

Thank you

24 REPLIES 24

Here are the photos. Plenty to choose from, but I think 1 will give me the faster speeds right? 

Mustrum
EE Community Star
EE Community Star

As my previous post - yes the box you marked 1 is the ONT - full fibre.

 

Connect an ethernet cable from that to the WAN port of thenew EE hub.

 

 

I want to remove the socket at the end of the cable number 5, can I open the socket number 4 and just disconnect the twisted pairs (or cut them) ?

Mustrum
EE Community Star
EE Community Star

If you are OK to do so, open socket 4 take a pic and post it - I assume it is just another extension, but a pic would make it clear.

 

If you cut it, like any electrical connection there is a risk of shorting it out - take the pic 😉

Yes, it seems they are just spliced together, I can just cut them at the connector and they wont short.

 

My activation date (from fibre to full fibre) in only on the 24th no point in plugging the router before then right?

 

fc50c206-755c-4b8e-89c6-38731f037335.jfif

Mustrum
EE Community Star
EE Community Star

@TILL_pt  I can't quite see if the blue and white wires from the white cable are on top, or underneath the other wires. If they are on top, you could just lift/pull them off one at a time. However,  hold the socket firmly to protect the other wires. If they are underneath the other wires, snipping them one at a time would be the way to go.

 

Do consider, I am a customer like you, not an EE employee. so no come back on EE if you mess it up 😉

 

Yep, no point connecting the router yet - good luck on the 24th though.

Hi @TILL_pt ,

 

Without a very good reason, I wouldn't recommend to cut anything as it may be useful to a future occupant of the property.

 

Presumably you just want things to look neater but I guess the connections have served some purpose for you up to this point or you would have cut them long ago.

-- 
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Mustrum
EE Community Star
EE Community Star

@mikeliuk  please stop - you are adding no value to this thread.

 

Removing that extra cable will actually help any future occupants for any number of reasons - not least that now fibre is installed the PSTN wiring will soon be redundant - removes a trip hazard and so on . 

XRaySpeX
EE Community Star
EE Community Star

@TILL_pt wrote:

I want to remove the socket at the end of the cable number 5, can I open the socket number 4 and just disconnect the twisted pairs (or cut them) ?

Is there any need? Cable 5 is just an extension to another phone socket somewhere. Isn't your current BB & router connected to the R-Hand socket of faceplate 4? You just remove that when your Full Fibre is installed & you'll be plugging an Ethernet cable into the ONT (box 1).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Exactly, in fact, it could penalise me (deposit wise) as that wire wasnt there when I came to the property.

 

Mustrum, thank you for everything man!!