EE hub

[Geordier1]

Devices will not stay connected to hub ring doorbell,Halo Central heating,even the mini box for bedroom disconnects.Tried rebooting several times ?

[JimM11 · Accepted solution]

@Geordier1 What EE Router are you using for the connection, you may just have to setup the compatible network for those devices!

https://ee.co.uk/help/broadband/manage-use/how-to-set-up-compatible-wifi?

[Geordier1]

Smart hub 7 plus

[JimM11]

@Geordier1 Still the same answer, try the compatible from the link above!

[meldon77]

I am trying to follow the link above but I don't seem to have an option for "compatible Wifi".  Just Guaest Wifi.  Is this article out of date?

[XRaySpeX]

@meldon77 : No, but which router do you have? Try setting up Compatible WiFi on the router under Advanced > Wireless Settings & connect your problematic 2.4 GHz devices to that.

[JimM11]

@meldon77 What EE Hub are you using, look at the link below and compare yours, from the EE Hub6 Plus they all have Comp network! Section to look at is this,,,, 

Multiple SSIDs

Yes with select models/software Main/Guest/Compatible WiFi

https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs

[meldon77]

I managed to find it in the admin panel on http://192.168.1.254/

[XRaySpeX]

@meldon77 : & so you should!