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EE hub warm

bobholly
Investigator
Investigator

‎04-08-2026 08:02 PM

Just switched from PlusNet. Routers I have used before run cool. Is it normal for the EE hub to be warm.

0 Helpful
5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

‎04-08-2026 08:06 PM

@bobholly : Yes, they can be warm to the touch but that's all. Not warm enough to toast bread!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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bobholly
Investigator
Investigator
In response to XRaySpeX

‎04-08-2026 08:14 PM

Thanks.

0 Helpful
Denzel99
Established Contributor
Established Contributor

‎05-08-2026 02:52 PM

Wireless in particular generates a lot of heat.

Rule of thumb in the IT industry is if it is too hot to keep your hand on it continuously then it is too hot.

bobholly
Investigator
Investigator
In response to Denzel99

‎05-08-2026 03:33 PM

Thanks for your advice.

JimM11
Community Hero
Community Hero
In response to bobholly

‎05-08-2026 03:50 PM

@bobholly There is nothing stopping you getting a second hand BT Smarthub2 version that looks identical to that off your PN version although black/grey in colour, it will work just like your old PN version but with an Active ATA DV port on it....

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