EE dns can't find noip.com

[tedani]

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I use noip.com to host my domain.  Since yesterday, my EE fibre broadband can't resolve my domain name.  Resetting my router and the fibre modem doesn't help,  I force my router to use Google DNS (8.8.4.4) and problem solved.

[JimM11]

@tedani What router are you using?

[tedani]

Asus Zen Wifi

[JimM11]

@tedani Thanks for replying, lets other customers know it is not based on the EE router brand.👍

[XRaySpeX · Accepted solution]

Which EE BB plan are you on?

[tedani]

It is apparently something wrong with EE's DNS because my devices can access to websites outside noip using the default network setting.  Once my router is forced to use 8.8.4.4, I can access to all websites including noip.

[tedani]

Full Fibre Max 100 without landline

[bobpullen]

Have you made any DNS changes to your domain name recently?

Would be useful to know what the domain name is but understand if you're not keen on sharing that.

I have a Dynamic DNS address hosted with NoIP, pointed at the nameservers below: -

Name Server: NF1.NO-IP.COM
Name Server: NF2.NO-IP.COM
Name Server: NF3.NO-IP.COM
Name Server: NF4.NO-IP.COM

And I have no problem resolving it using EE's DNS server: -

> nslookup [REDACTED].ddns.net 81.139.56.100
Server:  UnKnown
Address:  81.139.56.100

Non-authoritative answer:
Name:    [REDACTED].ddns.net
Address:  86.166.[REDACTED]