EE contact for billing

[TTTTTTTT1]

EE are an utter nightmare avoid them. Migrated from BT 16 June 2024. Have spent every day since on the phone trying to solve one issue after another. They are totally useless. Have two DD and a bank payment.  No idea what for. No confirmation or information and no account number. App is probably the worst App ever. 

[JimM11]

@TTTTTTTT1 With the migration to EE, the BT has a DD and you should expect a refund from them, EE will have opened up a DD for there account to start billing you from them, not sure what a bank payment would be for unless you agreed for something. You should have had emails from EE, check incase they have went into spam etc. the BT DD should end but keep an eye on it just in case, you will probably have to close it yourself with your bank, but wait until the refund has happened. HTH