EE WiFi access issue

[Lipek]

Hello.

I am trying to access EE WiFi. It says that it is free for all EE accounts holders and should automatically connect when using an iPhone (I am using iPhone 15 Pro Max with the latest iOS version).

When putting my login credentials (picture on the left) I am kicked back to option screen (middle picture).

Can anyone has any idea what I am doing wrong?

[csm1966]

I have recently ( last 2 weeks) renewed my EE BB contract to a "NEW" EE BB contract.

I was away from home and wanted to access EE Wifi hotspot but it would not accept my log in credentials and took me around full circle...any ideas why?

[Spencer74]

'Renewed' so you're an existing customer and don't fall into this..... 

@Spencer74  at the moment only new customers or those transferred from BT Retail since around Oct/Nov last year are on the New EE T&C's.

There is a trial going for EE Broadband customers to move to New EE, but I am sure will follow soon.

[XRaySpeX]

@Spencer74 : Probably pre-Sept '23. When your "Manage your broadband" looks like :